Returns & Store Credit

We hope you love everything you ordered! If for any reason you're not completely satisfied, we've made returns quick and easy.

Return Policy

Eligible items may be returned for Store Credit only.

We do not offer refunds or exchanges.

Returns must be initiated through our Return Portal within 7 days of delivery. Once your return is approved, you'll receive a prepaid return shipping label.

An $8.00 return shipping fee will be deducted from your store credit.

Return Eligibility

To qualify for a return, all items must:

Be unworn and unwashed
Be in their original condition
Have all original hang tags attached (items with the hang tag removed will not be accepted)
Be free of makeup, deodorant, perfume, smoke, detergent, pet hair, stains, or any other odors
Show no signs of wear, washing, or damage

The following items are Final Sale and are not eligible for return:

Earrings
Hair accessories
Undergarments
Gift cards
Any item marked FINAL SALE

Returns that do not meet these requirements will not be accepted and will be returned to the customer at the customer's expense.

Wild Soul Society reserves the right to refuse any return that does not comply with our return policy.

How to Start a Return

Visit our Return Portal.
Enter your Order Number and Shipping ZIP Code.
Select the eligible item(s) you'd like to return.
Print your prepaid return label (or use the provided QR code, if available).
Securely package your return and drop it off with the shipping carrier.

Processing

Once your return has been received, please allow 24–36 business hours for processing.

Your Store Credit will be issued as a digital gift card and emailed to you. Store Credit never expires and can be used anytime at wildsoulsociety.co.

Need Help?

Questions? We're happy to help.

Email: hello@wildsoulsociety.co